Last Updated: June 2026
At JAC Transfers (jactransfers.com), we highly value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our private transportation services in Cancun.
1. Information We Collect
To provide our private shuttle services, we need to collect certain personal information. This includes:
Contact Information: Name, email address, and phone number (including WhatsApp).
Travel Details: Flight numbers, arrival/departure dates and times, airline name, and your destination hotel or address in Cancun (Downtown or Hotel Zone).
Payment Information: Credit/debit card details or other payment information processed securely through our third-party payment gateways (we do not store your full financial data on our servers).
2. How We Use Your Information
We use the collected information strictly for business and operational purposes, including:
Booking and scheduling your private airport transfer.
Sending booking confirmations, updates, and flight monitoring communication.
Contacting you at the airport in case of delays or locating your driver.
Processing secure payments and issuing invoices or receipts.
Improving our customer service and website experience.
3. Data Protection and Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside marketing parties. We only share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, such as:
Payment processors (to handle transactions securely).
Our certified drivers (only the necessary details to perform your transfer, such as your name, flight info, and hotel).
Legal authorities, if required by law to comply with local regulations.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our services, or to comply with legal obligations (such as tax and transportation regulations in Mexico).
6. Your Rights
Depending on your location, you have the right to:
Access the personal data we hold about you.
Request the correction of incorrect or incomplete data.
Request the deletion of your personal data once the service has been completed and legal retention periods have expired.
Object to or restrict the processing of your data.
To exercise any of these rights, please contact us at our official customer support email.
7. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted directly on this page with an updated modification date.
8. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
Website: jactransfers.com
Location: Cancun, Quintana Roo, Mexico.